Privacy Policy

Effective Date: August 25, 2025

FireSnake Fitness, LLC ("FireSnake," "we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.firesnakefitness.com or use our services (the "Site"). By using the Site, you agree to this Policy.

1. Information We Collect

We may collect:

Contact information: name, email, phone, billing, and shipping address.
Account and payment data: login credentials; limited payment details processed securely by Stripe. We do not store full card numbers or CVV.
Device and technical data: IP address, device identifiers, browser type, geolocation, pages viewed, links clicked.
Transaction data: services purchased, memberships, session bookings, communications.
Marketing and engagement: interactions with our emails, surveys, ads, and promotions.

2. How We Use Your Information

We use information to:

Provide and manage bookings, memberships, and transactions.
Process payments through Stripe.
Communicate about services, updates, and promotions.
Improve the Site and our services, including analytics and security.
Detect, prevent, and investigate fraud or illegal activity.
Comply with legal and regulatory obligations.
We do not sell personal information.

3. Sharing Your Information

We share information with:

Service providers that help us operate the Site and deliver services, such as Stripe (payments), CRM and email platforms, hosting, and analytics providers.
Advertising and analytics partners that help measure performance or deliver ads when you have consented to such cookies, including Google Ads/DoubleClick and Meta (Facebook/Instagram) Pixel.
Authorities when required by law or to protect rights and safety.

4. Cookies and Tracking

We use cookies and similar technologies to operate the Site, remember preferences, analyze usage, and personalize content and ads. See our [Cookie Policy] for details and controls. You can manage preferences via our cookie banner or your browser settings.

5. Retention

We keep personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. When no longer needed, we delete or anonymize data.

6. Your Privacy Rights

California Residents (CCPA/CPRA)

You have the right to:

Know what personal information we collect, use, disclose, and share.
Access or delete your personal information.
Correct inaccurate personal information.
Opt out of the sale or sharing of personal information for cross-context behavioral advertising.
Limit the use and disclosure of sensitive personal information.
Not be discriminated against for exercising these rights.

Do Not Sell or Share My Personal Information: FireSnake Fitness does not sell your data for money, but we share certain information with advertising partners for marketing. You may opt out at any time by:

Adjusting preferences in our Cookie Consent tool (Reject non-essential or Save my choices).
Managing your ad settings at Google Ad Settings and Facebook Ad Settings.
Using the Do Not Sell or Share My Personal Information link in our footer.

We may need to verify your identity to process a request.

Other Jurisdictions

If you live outside the U.S., you may have rights to access, correct, delete, restrict, object, or request portability of your data under local laws such as GDPR.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are under 18, use our services only with parental or guardian consent.

8. Security

We use SSL, access controls, monitoring, and reasonable administrative, technical, and physical safeguards. No system is perfectly secure, and we cannot guarantee absolute security.

9. International Data Processing

We may update this Policy from time to time. The updated version will be posted with a new effective date.

10. Governing Law and Venue

These Terms are governed by the laws of the State of California. Any dispute must be brought in the state or federal courts located in San Diego County, California. You consent to personal jurisdiction in those courts.